How Our Contractor Network Works
A simple, transparent process that connects qualified customers with trusted contractors in their area.
The Process
Our streamlined system connects customers with the right contractors quickly and efficiently.
Select Your Territory
Choose the zip codes and service categories you want to cover based on your business capacity and service area.
Subscribe Monthly
Pay a monthly subscription fee that gives you exclusive rights to leads in your selected territories.
Receive Qualified Calls
We forward pre-screened customer calls and requests directly to you as they come in.
Serve & Grow
Provide excellent service, build your customer base, and expand to more territories as you grow.
Detailed Steps
Here's a closer look at how our contractor network operates from sign-up to success.
Select Your Territory
Choose the specific zip codes where you want to receive leads. Our interactive map shows you:
- Population density and service demand in each area
- Monthly subscription costs based on market potential
- Available service categories in each zip code
- Historical lead volume to help you estimate potential business
Subscribe Monthly
Our transparent subscription model gives you complete control over your marketing budget:
- Monthly subscription fee based on zip code potential
- Additional per-call fee only for qualified calls
- No long-term contracts - month-to-month flexibility
- Volume discounts for multiple zip codes or categories
Receive Qualified Calls
Our team ensures you only receive relevant, qualified calls:
- Calls are screened by our team to verify location and service needs
- Leads are forwarded to you in real-time via phone or our app
- Customer details and service requirements are provided
Serve & Grow
As your business grows, our platform scales with you:
- Track performance metrics in your contractor dashboard
- Expand to additional zip codes as your capacity increases
- Add service categories to diversify your business
- Access business growth resources and contractor community
How Repairs Flow Through Our System
Understanding the journey from customer inquiry to your business.
Customer Contact
Customer calls 1-800-REPAIRS or submits a request through our website/app for a specific service need.
Initial Screening
Our team verifies the customer's location, service needs, and readiness to hire a contractor.
Contractor Matching
The system identifies the contractor with exclusive rights to that zip code and service category.
Lead Delivery
The qualified lead is forwarded to you via phone call, SMS, or app notification based on your preferences.
Service Scheduling
You contact the customer directly to schedule the service appointment.
Job Completion
You complete the work and handle billing directly with the customer.
Follow-up & Feedback
We collect customer feedback to maintain service quality and help you improve your business.
Marketing Partnership Program
Amplify your reach with our collaborative marketing approach. We win as a team.
How Our Partnership Works
The 1-800-REPAIRS Marketing Partnership Program is a collaborative effort where both our company and our contractor partners invest in marketing initiatives to drive more customer calls in your service areas.
Shared Investment
The minimum fee for participation is the cost of your selected zip code. This investment is pooled with our marketing budget to create a more powerful presence in your service area.
Targeted Campaigns
We develop customized marketing strategies for each contractor and zip code, including billboards, job site signage, local SEO, and targeted ads to generate high-quality customer calls.
Performance Tracking
Access detailed analytics on campaign performance, call volume, and conversion rates through your contractor dashboard.
Frequently Asked Questions
Common questions about our contractor network process.
What happens if I can't service a lead right away?
You can set your availability in our system. For occasional situations, you can decline a specific lead and it will be routed to a backup contractor.
How are zip codes priced?
Zip code pricing is based on population density, average home values, historical service demand, and competitive factors. High-demand urban areas typically cost more than rural zip codes.
Can I subscribe to multiple service categories?
Yes, you can subscribe to multiple service categories in your selected zip codes. Each additional category has a discounted subscription rate.
What if a customer is outside my service area?
We verify customer locations during screening. You'll only receive leads from zip codes you've subscribed to. If a customer is on the border of multiple zip codes, we'll confirm their exact address before routing the lead.
How do I know if a zip code is already taken?
Our interactive map shows zip code availability in real-time. Green indicates available, yellow means partially available (some service categories taken), and red means fully subscribed.
Ready to Get Started?
Join our network of trusted contractors and start receiving qualified leads in your service area today.