About 1-800-REPAIRS
Your trusted partner for professional repair services nationwide since 2003, founded by Kerry Lauricella in New Orleans.
Your Trusted Repair Partner
1-800-REPAIRS connects homeowners and businesses with skilled, licensed contractors for all their repair needs. With our nationwide network of professionals, we ensure that quality repair services are just a phone call away, no matter where you are.
What started as a small local service in New Orleans has grown into a nationwide network of over 20,000 licensed contractors, all committed to our standards of excellence, fair pricing, and customer satisfaction.
Our Mission
To provide fast, reliable repair services that exceed customer expectations while maintaining the highest standards of quality, integrity, and professionalism.
Our Core Values
Excellence
We strive for excellence in every repair, using quality materials and proven techniques to deliver lasting results.
Integrity
We operate with complete transparency, providing honest assessments and fair pricing for all services.
Reliability
We show up when promised and complete work on schedule, respecting your time and minimizing disruption.
Customer Focus
We prioritize your satisfaction, listening to your needs and ensuring your complete satisfaction with our services.
Our History
From humble beginnings in New Orleans to a nationwide network of trusted professionals.
2003: The Beginning
1-800-REPAIRS was founded by Kerry Lauricella in New Orleans, Louisiana. After years of working in the home repair industry, Kerry recognized the need for a reliable service that connected homeowners with qualified contractors. Starting with just 10 local contractors in the New Orleans area, he established the foundation of what would become a nationwide network.
2015: Nationwide Expansion
After a decade of steady growth and establishing a reputation for quality service in the South, 1-800-REPAIRS expanded nationwide. By implementing rigorous contractor vetting processes and a centralized customer service system, we maintained our high standards while growing our network to over 20,000 contractors across all 50 states, all while keeping our headquarters in New Orleans.
Today: Industry Leader
Today, 1-800-REPAIRS is an industry leader with over 20,000 licensed contractors in our network. We've embraced technology to streamline the process of connecting customers with the right professionals while maintaining the personal touch that has been our hallmark since day one. Our commitment to quality, reliability, and customer satisfaction remains as strong as ever, with Kerry Lauricella still leading the company from our New Orleans headquarters.
Our Leadership Team
Meet the experienced professionals guiding our company.
Kerry Lauricella
Founder & Chief Executive Officer
With over 25 years in the home services industry, Kerry leads our company with a focus on innovation and customer satisfaction from our New Orleans headquarters.
Jane Doe
Chief Operations Officer
Jane oversees our nationwide network of contractors, ensuring consistent quality and service across all locations.
John Smith
Chief Technology Officer
John leads our digital transformation, developing systems that connect customers with contractors efficiently.
Sarah Brown
Customer Experience Director
Sarah ensures that every customer interaction exceeds expectations, from the first call to the completed repair.
Why Choose 1-800-REPAIRS?
We're committed to providing the highest quality repair services with your complete satisfaction in mind.
Vetted Professionals
Every contractor in our network undergoes thorough background checks, license verification, and performance reviews.
Satisfaction Guarantee
We stand behind our work with a 100% satisfaction guarantee. If you're not happy, we'll make it right.
24/7 Availability
Emergencies don't wait for business hours. Our service line is available 24/7 for urgent repair needs.
Transparent Pricing
No hidden fees or surprise charges. We provide clear, detailed estimates before any work begins.
Nationwide Coverage
With contractors across all 50 states, we can connect you with quality repair services no matter where you are.
One Call Solution
From plumbing to electrical, HVAC to roofing, one call to 1-800-REPAIRS connects you with the right professional.
What Our Customers Say
Don't just take our word for it. Here's what our customers have to say about their experience with 1-800-REPAIRS.
"When my water heater failed on a Sunday evening, I thought I'd have to wait days for a repair. 1-800-REPAIRS connected me with a plumber who arrived within hours and had hot water flowing again before midnight. Incredible service!"
David Wilson
New Orleans, LA
"I've used 1-800-REPAIRS for three different issues in my home - electrical, plumbing, and HVAC. Each time, they sent knowledgeable professionals who fixed the problems quickly and at a fair price. They're now my go-to for any home repair."
Maria Garcia
Miami, FL
Ready to Experience the 1-800-REPAIRS Difference?
Whether you need emergency repairs or are planning a home improvement project, our network of professionals is ready to help.